Support
Get help with any of our apps.
Support goes to the people who build the apps. We reply within 2 business days.
How to reach us
Email us
The fastest route. Include the app name, your device and OS version, and what you expected to happen.
info@ulshsolutions.comUse the contact form
Prefer not to open a mail client? The form reaches exactly the same inbox.
Support by app
Every app page lists what it does and links to its privacy policy.
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Fireside Classic Games
The classic games you already know — no ads, no account, and no internet required.
Common questions
- How do I get help with an app?
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Email us, or use the contact form on this site. Tell us which app you are using, what you expected to happen, and what happened instead. Including your device model and OS version usually saves a round trip.
- How quickly will I hear back?
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We aim to reply within two business days. We are a small studio, so replies come from a person rather than a ticketing system.
- Do the games work without an internet connection?
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Yes — completely. Fireside Classic Games runs entirely on your device, so it works on a plane, on the subway, or anywhere else with no signal. Nothing needs to load and nothing gets sent anywhere.
- What is free, and what does the subscription unlock?
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Several games are free forever, with no ads and no time limit. The optional yearly subscription unlocks the full collection of games.
There is no advertising in either version. The free games are not an ad-supported tier — they simply have no ads, and neither does anything else in the app.
- Do you collect any personal information?
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No. There is no account, no sign-in, and no analytics. We do not collect your name, email address, or any other personally identifiable information, and nothing you do in the app is transmitted to us.
The privacy page sets this out in full for each app.
- How do I manage or cancel my subscription?
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Subscriptions are managed by the store you bought from, not by us. On iOS: Settings → your name → Subscriptions. On Android: Play Store → profile icon → Payments and subscriptions → Subscriptions.
Cancelling stops the renewal; you keep access until the end of the period you already paid for.
- How do I request a refund?
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Refunds go through the store that processed the payment, since we never handle it ourselves. On iOS, visit reportaproblem.apple.com and sign in with your Apple Account. On Android, use the Play Store order history or play.google.com/store/account/orderhistory.
Tell us as well if something went wrong — we would like to fix the cause.
- I found a bug. What is the most useful thing to send?
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Steps to reproduce it, if you can work them out. A screenshot or screen recording is worth a lot. Your device model and OS version help us narrow it down quickly.
- Can I request a game or a feature?
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Yes, and we read every request. We cannot promise a timeline, but requests genuinely shape what gets built next — especially requests for specific classic games.
- Do you take on client work?
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Occasionally, for projects that are a good fit. Use the contact form and describe what you have in mind.
Still stuck? Send us a message and we will work it out with you.